Frequently Asked Questions
Everything you need to know about our premium tartan styles.
What materials are used in your tartan clothing?
We use a premium blend of high-quality wool and durable synthetic fibers to ensure our plaid patterns remain vibrant and the fabric stays soft against the skin.
How long does shipping usually take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How should I care for my plaid garments?
To preserve the color and weave of your tartan pieces, we recommend dry cleaning or a cold hand wash followed by air drying. Avoid high-heat tumble drying.
Do you offer custom or family clan tartans?
Currently, we offer a curated selection of classic and modern plaid patterns. We are looking into custom weaving services for specific clan tartans in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.